Legal
Return Policy
Every ARIO piece is made exclusively for you, which is why this policy reads differently from a shop's.
Last updated 3 October 2026
If it doesn't fit
If your garment doesn't fit due to an error on our part, contact us within 7 days of delivery and we'll alter it at no cost. In rare cases where alteration isn't sufficient, we'll remake the piece.
Refunds
Refunds are only issued if we're unable to deliver, or unable to correct a verified defect.
What we can't take back
- A change of mind after the piece has been made.
- Measurement changes after the fitting.
Both come down to the same thing: the piece was cut for one person and cannot be sold to anyone else.
Starting a return
Contact us within 7 days of delivery through the support page, with your order and a photo of the problem.